You can arrive up to 45 minutes before the screening time (the time shown on your ticket). Communications will also be sent prior to the event confirming the exact timings.

All of our sites have wheelchair access and an accessible toilet.

We will always ensure there are parking options at the venue or closeby. This will ultimately depend on the venue. Please get in touch with us should you have any questions.

Yes there will be toilet facilities, including accessible facilities.

For outdoor shows, we will always endeavour to go ahead with the show unless there is a risk of danger to our customers or to the screen. Please follow our social media accounts for the latest updates about your show.

We will always give as much notice as possible if we need to cancel the show.

We’re proud to show a variety of films for children and for adults. You can bring children along if they meet the film’s age certificate as advertised on the event. If you have any questions, please contact us at events@stepinsidecinema.com

A bar and food vendors will be available on site, offering a range of drinks and snacks to set you up just as you like, ready to watch your film.

Unfortunately we cannot allow drinks to be brought into the premises, but we welcome you to bring a picnic and snacks!

Please bring a camping chair, or a picnic blanket to sit on during the screening. For certain shows, we will supply chairs, this will be communicated on the event page. Depending on the time of year, we also advise bringing a warm jacket/coat/poncho with you as the Great British weather can sometimes be unpredictable.

Please carefully read the event information when booking.

Unfortunately we will not be allowing any fury friends into our shows. However, guide dogs are permitted.

Unfortunately we do not allow smoking in the sectioned area of our events.

• You are not allowed to bring in your own alcoholic or non-alcoholic drinks. 
• Please do not bring any glass items into the event. 
• Items with a naked flame are not permitted at our events eg: BBQs, candles, etc. 
• Fireworks, lasers, speakers. 
• Tents, gazebos or parasols are not permitted as they will restrict the view for other customers.
• The use of drugs is strictly not permitted at our shows. 
• Recording equipment is not allowed.

There will be security at larger venue screenings. For our smaller shows, our experienced staff will be on hand for any concerns.

There will not be subtitles at the screening unless otherwise advertised.

For hearing-impaired customers, we recommend the use of the app called ‘Subtitle Viewer’ where you can search for the film and play the subtitles at the same time as the film.